Consumer Apps & Portal
Consumer Apps & Portal enable users to order medicines from the nearest pharmacy. For the prescription medicines, users take the picture of the prescription and upload for the pharmacy to review.
The Merchant Apps for the pharmacies allow pharmacies to track the orders received from the customers, perform order fulfillment functions and track financial reports. Merchant App also has an inbuilt functionality to track prescriptions uploaded by the customers, so that pharmacist can review.
Administration portal is the centralized backend, where all the users, pharmacies and orders are tracked. Administration portal has various functionalities such as Product Catalogue Management, Pharmacy Management, User management, Order Management, Promotions & Discount Engine, Finance Management, etc.
Customer facing Mobile Apps
Highly Scalable Backend Platform
Mobile App for Pharmacies
High Quality UX
Integrations with ERPs & CRM Systems
Localisation (Language, Currency, Taxes)
Users can order healthcare products and track the overall order journey.
Admin can post thousands of health articles on the app which will help users to get healthier.
An option of the monthly refill medicines with a single click.
A user can upload medical records on the app to keep them safe, secure and easily accessible.
The app will remind you when to take your medicines.
Consumer can chat with pharmacist to interact better.
Ability to get the analytical data of all the orders and customers to get the best understanding of the business.
The Escalation engine acts as a kickstart of all your orders where you can process the orders without any delay for giving the best customer experience.
Ability to manage the order by processing, forwarding the order to nearby stores, add products and manage the overall order journey.
Ability to generate reports on orders, revenue, customers and other needed parameters.
Ability to create discount coupons and promote the pharmacy for better growth of your business.
Ability to chat with the customers and pharmacy chains managers of your pharmacy.
When the order is made by a prescription then the pharmacist can validate the prescription and update the medicines to an order.
Zibew analytical reports help the pharmacy to track the business in all the aspects i.e. revenue and order process rate.
A user can request the pharmacy in the chat about the order update so that pharmacy can add medicines to the order.
MoCehat App: A Use Case Study
MoCehat is an Indonesia based online pharmacy that connects customers to the nearest pharmacies.It’s owned by a pharmaceutical giant based out of Indonesia. MoCehat went viral among Indonesian customers due to it’s campaign to rewards pointes based on number of steps walked by the customers MoCehat has the following features:
Allows users to purchase medicines directly from the nearest pharmacies.
Allows users to save various types of health records safely in the app.
Allows users to save pill reminders and get alerts on when to take the medication.
Allows users to track the number of steps they are walking. Users can challenge each other on the number of step to walk.